Job Description

Job Description

Job Description

Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure , supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID) .

The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users.

 

Key Responsibilities

End-User Support & Operations

• Provide white-glove desktop support for executives, traders, and business users
• Troubleshoot Windows 10/11 , Microsoft 365, and line-of-business applications
• Support conference rooms, AV systems, and collaboration tools (Teams, Zoom)
• Manage hardware lifecycle (laptops, peripherals, mobile devices)

Azure Hybrid Identity & Endpoint Management

• Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID)
• Administer Azure AD Connect , synchronization, and identity troubleshooting
• Manage devices via Microsoft Intune / Endpoint Manager
• Deploy and maintain Windows Autopilot for zero-touch provisioning
• Enforce device compliance, conditional access, and security baselines

Automation & Engineering

• Automate repetitive tasks using PowerShell
• Assist with desktop engineering initiatives (image management, patching, policy deployment)
• Support group policy (GPO) and transition workloads to modern management (Intune)

Security & Compliance

• Support endpoint security tools (Defender for Endpoint, AV/EDR platforms)
• Assist with access control, MFA, and device compliance policies
• Participate in audits, remediation, and security hardening initiatives

Required Qualifications

• 3–5+ years of experience in desktop support / end-user computing
• Strong experience with:
• Windows 10/11 administration
• Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
• Active Directory (users, groups, GPOs)
• Hands-on experience with:
• Microsoft Intune / Endpoint Manager
• Azure AD (Entra ID) in a hybrid environment
• Solid troubleshooting skills across:
• OS, applications, networking basics, and hardware
• Experience with PowerShell scripting (basic to intermediate)

Preferred Qualifications

• Experience with:
• Azure AD Connect / hybrid identity sync
• Windows Autopilot deployments
• Defender for Endpoint or similar EDR tools
• Exposure to:
• VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop)
• Patch management tools (WSUS, Intune Update Rings)
• Background in financial services, hedge funds, or high-performance environments

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